We use 20 to 30% Perfume Oils in our Perfume (8 to 24 hours*). For Car diffusers, we use 80% Perfume Oils.
(*Lasting depends on various factors like environment, number of sprays etc)
- Is the product Made in India?
All our products are proudly crafted in India using premium perfume oils sourced from various countries worldwide and meticulously bottled by hand in India.
Alcohol used in perfumes is called Denatured Perfume Grade Ethanol which is not for consumption directly. We only use Special Perfume grade denatured Ethanol is Grain based made from wheat /corn /rice. Denatured alcohol, also called Methylated spirits or denatured rectified spirit, is ethanol that has additives to make it non-drinkable, bad tasting, and nauseating.
- Does our 3ml Premium Testers (Pack of 5) or 50ml Perfume are travel-friendly?
Yes, our perfumes are very compact and as the size is easy to handle you can anywhere you want to.
To enhance the longevity of your perfume, consider moisturizing your skin before application. Dry skin tends to cause perfume to evaporate faster. Applying a thin layer of unscented body lotion or a dab of petroleum jelly can help perfume oils adhere better to your skin, prolonging its scent. Additionally, spraying perfume on your clothes from a distance of 15 cm can further enhance its longevity.
No, Only one offer can apply at a time.
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What is your standard shipping timeframe?
Our standard shipping typically takes between 3-7 business days from the date of dispatch, excluding weekends and national holidays. Please allow an additional 1-2 days for order preparation. -
My order hasn't arrived on time. What should I do?
If your order hasn't arrived by the expected delivery date, please contact us. We will initiate an investigation with our shipping partner, which may take up to two weeks to locate your package. -
How do you ensure secure delivery?
We collaborate with trusted logistics partners known for their efficient and secure delivery services to provide nationwide coverage across India. -
How much cost is charged for shipping?
All purchase from our website is free delivery pan india.
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Do you accept returns or exchanges?
No, we do not accept returns or exchanges due to the nature of our products. We recommend trying our products in decant or trial sizes before making a larger purchase. -
What if I receive a damaged or defective product?
We accept returns or replacements only for products that are received damaged or defective. Please contact us via email at mystiquescentsindia@gmail.com to dispute an order. -
Can I return a perfume I've opened or used?
For health reasons, we cannot offer refunds or exchanges on fragrances once the packaging has been opened or used. -
Who is responsible for return shipping costs?
Customers are responsible for shipping the product back to our address in cases where a return or exchange is accepted, except in instances where we made a shipping error.
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How are refunds processed?
Refunds are subject to approval upon receipt of the returned product and will be credited to the original payment source. Customers must provide their bank details for processing. -
Are there any deductions from the refund amount?
Yes, refunds are subject to a deduction of 2.5% as payment gateway-associated fees.
Refunds for failed online transactions are processed automatically to the source account and may take up to 7 working days.